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  • Latest

Google now showing ‘request quotes’ button above local pack on mobile

Large button appears above 3-pack, connected to GMB messaging....

Greg Sterling | Dec 17, 2019 at 10:00 am ET

SMX Overtime: Managing your online business reviews

Product management expert Adam Dorfman answers questions from SMX East about asking for, and responding to, reviews on Google and...

Adam Dorfman | Dec 12, 2019 at 3:34 pm ET

Consumers more invested in reviews, but also more skeptical of authenticity — survey

Users now consult multiple sites and expect reviews to be relatively fresh....

Greg Sterling | Dec 11, 2019 at 2:32 pm ET

Google now shows carousels of reviews on local business profiles

Reviews carousels surface when relevant to the query and the business has enough high quality reviews, a Google spokesperson...

George Nguyen | Dec 11, 2019 at 11:22 am ET

LocalU acquired by Sterling Sky founder and SEL contributor Joy Hawkins

Hawkins says the Local Search Forum & the LocalU forum will merge....

Greg Sterling | Dec 10, 2019 at 12:09 pm ET

Google extends ‘Incognito Mode’ in Maps to iOS users

Bulk delete in Timeline is coming to Android next...

George Nguyen | Dec 9, 2019 at 3:59 pm ET

How to level up from a Google My Business apprentice to a GMB master

Your business page is a dynamic asset so prioritize these updates to gain a distinct advantage over those that do...

Adam Dorfman | Dec 6, 2019 at 3:06 pm ET

TripAdvisor buys SinglePlatform to enhance services for restaurants

The acquisition is part of a strategic shift to deepen restaurant relationships and diversify revenues to better compete with Google....

Greg Sterling | Dec 6, 2019 at 10:18 am ET

Google My Business phone support has ended, but help from the experts has not

Google's social media channels are reported to be helpful as well as connecting with local search...

Greg Gifford | Dec 3, 2019 at 1:53 pm ET

Nearly 60% prefer PC to smartphones for local search survey finds, but there’s a catch

There are material differences between user behaviors of different generations....

Greg Sterling | Nov 25, 2019 at 9:14 am ET

Google Maps becomes more ‘social’ with Local Guides follow feature

Local Guides are part of the reason GMB and Maps are so successful....

Greg Sterling | Nov 18, 2019 at 1:56 pm ET

Local SEOs still seeing volatility in ranking with Google’s latest algorithm update

The local search updates this month seem to be about relevance and how Google understands search terms for a business. But a lot of new spam is...

Joy Hawkins | Nov 18, 2019 at 11:43 am ET

Local business study finds 0% of site traffic coming from email, paid media

Are small businesses not using email or digital advertising? The 'Google Analytics for Local Businesses Study' looked at 11K local...

Greg Sterling | Nov 15, 2019 at 3:00 pm ET

Reviews platform GatherUp acquired by martech holding company ASG

Company run by local search veterans Mike Blumenthal and Aaron Weiche joins a larger portfolio of software companies. ...

Greg Sterling | Nov 14, 2019 at 8:40 am ET

CallJoy, Google’s virtual phone agent for SMBs, gets an upgrade

The service is Google's first real foray into SaaS for SMBs....

Greg Sterling | Nov 13, 2019 at 1:31 pm ET

Here’s what you need to know about Google’s newest local algorithm update

Google’s biggest local algorithm update since 2016 will require businesses and agencies to be more vigilant about fighting spam in affected...

Craig Mount | Nov 12, 2019 at 10:53 am ET

Google My Business discontinues toll free phone support

This will impact how quickly your Google My Business issues can be...

Barry Schwartz | Nov 12, 2019 at 9:29 am ET

New SERP feature truncates title tag in favor of location

Google automatically adding locations to title tags can work well in local businesses’...

John Burton | Nov 12, 2019 at 7:00 am ET

Choosing a local marketing solution for your multi-location business

Compare 17 local marketing solutions and find the right one for your...

Digital Marketing Depot | Nov 7, 2019 at 1:47 pm ET

Uber Eats readies ad sales for restaurants

Could it become a rival to Google and Yelp over time?...

Greg Sterling | Nov 6, 2019 at 3:16 pm ET
  • Previous Articles »

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